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Safe Gaming · flac's Commitment

Responsible gaming — Keep It Fun, Not Addiction

Playing at flac isn't just about winning or losing. It's entertainment, excitement, and a way to spend your time. flac wants you to play and enjoy yourself — safely, within your limits, and on your own terms.

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18+ only Deposit Limit Cooling-Off Self-Exclusion 24/7 Support
flac's Responsible Gaming Commitment
We treat it as entertainment: We never present gaming as a way to earn income.
We provide tools: Limits, exclusions, reality checks — all available for free.
We keep you alert: If we notice unusual playing patterns, we'll reach out to you ourselves.
We protect minors: Strict age verification — no one under 18 can play.
We're here to help: We point the way to professional support when needed.
What Is Responsible Gaming?

When gaming stays in check

Responsible gaming means keeping gaming as a fun part of life — not letting it take over. When you play with a plan, within a set budget, purely for enjoyment — that's responsible gaming.

Flac believes that betting is a legitimate form of entertainment — just like going to the cinema or buying a ticket to a cricket match. But when it becomes an addiction, drains family finances, or causes mental stress, it's no longer entertainment.

At flac, responsible gaming isn't a slogan — it's a core value of how we operate. We've put multiple practical tools and measures in place to safeguard every member's wellbeing and financial security.

Keep in mind: Chasing losses by betting more is where the problem begins. Every bet on flac works completely independently.
Benefits of Responsible Gaming

What do you gain by staying in control?

Benefit 1
Peace of Mind
Staying within your budget means you can keep a clear head even after a loss. The rest of your life and responsibilities remain unaffected.
Benefit 2
Financial Protection
Setting a deposit limit ensures your household funds can never find their way into your betting.
Benefit 3
Long-term enjoyment
Players who game responsibly can enjoy it for years to come — with no regrets.
Benefit 4
Relationships Stay Intact
Problem betting puts strain on family and friendships. Staying in control means that risk never arises.
Check Yourself

Are You Playing Responsibly?

Ask Yourself These Questions — Honestly

Watch Out If Any of These Apply to You
1
Have I spent more than my budget this month?
2
Have you placed more bets trying to win back money you've lost?
3
Have you lied to family or friends about your gaming?
4
Is gaming affecting your sleep, work, or studies?
5
Have I borrowed money from someone else to fund my account?
6
Do you feel uncomfortable or restless when you're not betting?
If you answered "Yes" to any of the above, use flac's protective tools today or reach out to our support team.
Signs of healthy gaming
✓
I set a gaming budget at the start of every month.
✓
I remind myself that betting is for entertainment, not income.
✓
I don't play beyond my set time and I take breaks.
✓
I stay calm when I lose and know when to stop.
✓
I keep family, work, and social life unaffected.
✓
Life feels normal even when I'm not gaming.
If all of this is true, you're gaming responsibly. Keep it up.
Protective Tools

Flac's Responsible Gaming Tools

These tools are completely free and available to use at any time

Deposit Limit
Set your own maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, no further deposits can be made.
  • Go to account settings
  • Choose the "Responsible Gaming" Option
  • Set amount & time limits
  • Reducing Limits Takes Effect Immediately
Takes effect immediately
Bet & Loss Limits
Set a maximum loss limit for any given period before you start. Once you hit that limit, no further bets can be placed.
  • Daily/Weekly Loss Limit
  • Maximum stake per bet
  • Auto-pause when limit is reached
Financial Protection
Cooling-Off Period
Need a break? Pause your account for anywhere between 24 hours and 6 months. No bets or deposits are possible during this period.
  • 24h / 7 days / 30 days / 6 months
  • The break cannot be ended early
  • Withdrawals Still Possible
Temporary Break
Self-Exclusion
If the problem feels serious, permanently close your account. Reopening it after this option is taken involves a strict process.
  • Choose a Fixed Period or Permanent
  • Effective within 30 minutes when requested via support
  • Your remaining balance will be refunded directly
Permanent Protection
Reality Check
After a set period, a pop-up will show how long you've been playing and how much you've won or lost. It helps you make informed decisions.
  • At 15min / 30min / 1hr Intervals
  • Displays Session Statistics
  • Gives You a Chance to Stop
Raising Awareness
Session Time Limit
Set a limit on how long you can play in one session. Once the time is up, you'll be prompted to log out.
  • Daily maximum playtime
  • Auto-break when time is up
  • Log Back In the Next Day
Time control
Warning Signs

How do you know when there's a problem?

If you notice these signs, act quickly — don't wait

Financial Problems
You can't cover household expenses, yet the betting continues.
Chasing Losses
You're placing more bets in an attempt to recover your losses.
Time Loss
Betting is eating into time meant for work, sleep, or family.
Hiding It
You're being dishonest with family or friends about your gaming.
Mental Distress
You feel irritable or on edge when you're not playing.
Strained Relationships
Betting is creating distance between you and your family and friends.
Expert advice

8 Tips for Responsible Gaming

1
Set your budget in advance
At the start of each month, decide how much you'll spend on gaming. Treat it as an entertainment expense.
2
Stop when you're down
Once your budget runs out, that's it for the day. Start fresh tomorrow — a clear head leads to better decisions.
3
Never While Intoxicated
Betting while intoxicated means making poor decisions. Always play with a clear head.
4
Winning Doesn't Mean You Should Keep Going
The urge to bet even more after a big win is natural — but that's exactly where the trap lies.
5
Take regular breaks
Take at least a 15-minute break every hour. Get up, drink some water, do something else.
6
Keep up other hobbies
Gaming is best kept as one of many hobbies. Make time for family, friends, and other interests too.
7
Track Your Results
Track how much you've won and lost each month. Knowing the real picture helps you make better decisions.
8
Talk It Out
If something feels off, talk to someone you trust or reach out to flac support. You don't have to carry it alone.
FAQ

Frequently Asked Questions

To access free spins and the daily sign-in bonus, log into your account first. You'll find all active offers on the homepage or under the "Latest Promotions" section. For the daily sign-in bonus, simply logging in each day unlocks a reward on the calendar — typically free spins, cashback, or bonus credits. Log in 7 days in a row to unlock a bigger reward. For free spins, go to the relevant slots game page and hit the "Use Free Spins" button. Keep in mind that these bonuses have an expiry window — usually 24 to 72 hours. If you don't use them in time, they'll expire.

To bet on cricket at flac, go to the Sports Betting section and select Cricket. You'll see a list of ongoing and upcoming matches. Available bet types include: Match Winner (who wins), Toss Winner, runs in the first over, top scorer, number of wickets, Team Total (over/under), and live in-play bets. To place a bet: click on a match → choose your preferred market → check the odds → enter your stake in the betslip → confirm. For live betting, go to the "Live" tab once the match has started — you can bet on ball-by-ball updated odds. flac covers all major tournaments including cricket's IPL, BPL, and Asia Cup.
Start responsibly

Play for fun, stay within your limits

Join flac and set your limits from day one. Enjoy the entertainment — safely and responsibly.

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